Your privacy is our responsibility

1 Introduction & Purpose

72bd is a trusted online gaming platform in Bangladesh. We believe that the privacy of every user's personal information is a fundamental right. This Privacy Policy ("Policy") describes how 72bd collects, uses, and protects your personal information.

By using our platform, you agree to the terms of this Policy. If you do not agree with any part of this Policy, please refrain from using our services.

This Policy applies to the website https://72bd.lat and all related services.

2 What Information We Collect

72bd may collect the following types of information:

2.1 Information You Provide Directly

• Name, date of birth, and contact address
• Mobile number and email address
• Information provided during account registration
• Documents required for identity verification (National ID card or equivalent)
• Financial transaction details (related to bKash, Nagad, Rocket, Upay)

2.2 Automatically Collected Information

• IP address and device information
• Browser type and operating system
• Site usage time and patterns
• Information collected through cookies and similar technologies
• Gameplay history and transaction records

3 Purpose of Data Collection

72bd uses your information only for legitimate and necessary purposes. Information is collected and processed for the following reasons:

• To create and manage your account
• To process deposits and withdrawals
• To verify user identity (including age verification — only users aged 21 or above may use the service)
• To prevent fraud and money laundering
• To provide customer service and support
• To ensure the security and functionality of the platform
• To meet legal obligations
• To provide responsible gaming support

4 Data Protection Measures

72bd applies the most advanced technical and organisational measures to protect your information. Our security framework includes:

• SSL Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Firewall Protection: Advanced firewall systems prevent unauthorised access.
• Data Encryption: Sensitive information is stored on servers in encrypted form.
• Access Control: Only authorised personnel have access to the information they need.
• Regular Security Audits: Regular security tests are conducted to identify system vulnerabilities.
• Two-Step Verification: An additional verification layer for secure login.

Please note, however, that it is never fully possible to make data transmission over the internet completely secure. We make every effort, but we cannot guarantee against all risks.

5 Sharing Information with Third Parties

72bd never sells your personal information to third parties for commercial purposes. Information may be shared in the following limited circumstances:

5.1 Service Provider Partners

Payment processing services (bKash, Nagad, Rocket, Upay) and technology service providers may have limited access to information as needed to deliver their services. These partners are required to comply with our privacy standards.

5.2 Legal Obligations

Disclosure of information may be required under court orders, lawful requests from law enforcement agencies, or applicable law.

5.3 Fraud Prevention

Information necessary to prevent financial fraud, money laundering, or other illegal activity may be shared with the relevant authorities.

5.4 Business Changes

In the event of a business merger, acquisition, or asset sale, user information may be transferred. We will notify you in advance in such cases.

6 Cookie Policy

The 72bd website uses cookies and similar technologies. Cookies are small text files stored in your browser.

Types of cookies we use:

• Essential Cookies: Strictly necessary for the core functionality of the site. Without these, many services will not work properly.
• Functionality Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Used to understand site usage patterns, helping us improve our services.
• Security Cookies: Used to prevent fraud and unauthorised access.

You can manage cookies through your browser settings. However, disabling certain cookies may cause some features of the site to not work properly.

7 Data Retention Period

72bd retains your personal information only for as long as necessary. Data retention guidelines are as follows:

• Account information is retained for as long as the account remains active.
• Financial transaction records are retained for the period required by law.
• Some information may be retained after account closure due to legal obligations.
• Marketing-related information will be deleted if you withdraw your consent.

Once information is no longer needed, we delete it securely or render it irrecoverable.

8 Your Rights

As a 72bd user, you have the following rights over your personal information:

• Right to Access: You can find out what information we hold about you.
• Right to Rectification: You can request corrections if any of your information is inaccurate.
• Right to Erasure: In certain circumstances, you can request that your information be deleted.
• Right to Restrict Processing: In some cases, you can request that processing of your information be limited.
• Right to Withdraw Consent: You can withdraw any consent you have given at any time.
• Right to Complain: If you are unhappy with how your information is handled, you can raise a complaint with our support team.

To exercise these rights, please contact our support team. We will process your request as promptly as possible.

9 Protection of Minors

72bd strictly does not provide services to anyone under the age of 21. We ensure through our age verification process that only users aged 21 or above can use our platform.

If we learn that a minor has created an account on our platform, that account will be closed immediately and all related information will be deleted.

10 Secure Payment Information

Financial transactions at 72bd are processed through bKash, Nagad, Rocket, and Upay. These payment processing services follow their own security protocols.

• Minimum deposit ৳200 (per method)
• Minimum withdrawal ৳1,000
• Transaction information is stored in encrypted form
• Never share your payment method PIN or password with us

We will never ask for your payment PIN or password by phone or email. If anyone asks for such information, it may be fraudulent — please stay alert.

11 International Data Transfers

Our servers and service providers may be located in various countries. This means your information may be processed outside Bangladesh.

In such cases, we ensure that international data transfers comply with applicable law and that adequate protection of your information is maintained. All our partners adhere to equivalent privacy protection standards.

12 Policy Changes & Updates

72bd may update or revise this Privacy Policy from time to time. If significant changes are made, we will notify you in the following ways:

• Displaying a notice in a prominent place on the site
• Sending a notification to your registered email address (where applicable)
• Updating the "Last updated" date at the top of the Policy

Continued use of the platform after any changes will indicate that you have agreed to the updated Policy. We recommend reviewing this page regularly.

13 Applicable Law & Jurisdiction

This Privacy Policy is governed by applicable laws and regulations. Any dispute or claim arising in connection with this Policy will first be addressed through direct negotiation.

If users believe that 72bd has breached this Policy, please contact us directly. We take every complaint seriously and will work to resolve it as promptly as possible.

14 Responsible Gaming & Data

72bd places the highest priority on responsible gaming. Using information about your gameplay, we can identify potential signs of uncontrolled behaviour and provide support where needed.

Your data is used for this purpose solely to protect you — not for marketing or promotional activities. To learn more about our responsible gaming policy, please read the responsible gaming page.